Job Description (JD)

Front Office Executive - Hospital Department:
Position:
Front Office Executive

Job Summary:
Key Responsibilities:
- Welcome and assist patients, attendants, and visitors professionally.
- Handle patient registration, appointments, admissions, and discharge processes.
- Manage front desk operations and maintain proper records.
- Coordinate with doctors, nursing staff, emergency, ICU, and other departments.
- Attend phone calls and provide accurate information to patients and visitors.
- Support billing and payment collection processes.
- Maintain patient data confidentiality and hospital records.
- Handle patient complaints and provide proper resolutions politely.
- Prepare daily reports and shift handover details.
- Ensure discipline, cleanliness, and smooth workflow at the front office.




- Be available and ready for night duty whenever required.

Required Skills:
- Good communication and interpersonal skills
- Basic computer and hospital software knowledge
- Strong coordination and multitasking ability
- Qualified and polite behavior
- Ability to work under pressure and handle emergency situations

Qualification:
- Graduate preferred
- Freshers with good communication skills may also apply

Experience:
- 0-3 years preferred

Additional Requirements:
- Punctuality and professional appearance are mandatory.
- Immediate joining preferred.

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Front Office Receptionist (Lucknow)
🏢 SANJIVINI HOSPITAL & RESEARCH CENTER
📍 Lucknow