We are looking for Technical Support Engineer, who have (a MINIMUM) experience of 1 - 2 years, of working on Linux and cPanel servers.
- This position would require that you are available to work in EVENING and NIGHT shifts on rotational basis.

EXCELLENT customer service skills. Exceeding customers expectations is our standard NOT an exception.
EXCELLENT written English (Spellings and Grammar).
Must be able to perform under pressure
Must be able to multi-task
Must be proficient with live chat with friendly approach towards customer
Must be familiar with cPanel & Plesk
Troubleshoot and solve a wide range of basic customer support issues
Excellent problem solving skills
1-2 yr+ previous experience of working on cPanel server is a must. Should be able to troubleshoot and resolve issues on cPanel server.
Responsibilities and Duties




Understanding and resolving technical issues related to cpanel servers
Generating a follow-up with customers to make sure their reported problems are resolved and customer is satisfied.
Regularly monitoring servers to make sure services are stable
Monitoring server backups and analysing them once completed.
Performing server upgrades and audits to ensure security of servers

QUALIFICATIONS AND SKILLS
- Must have 1-2 years of experience with WHM cPanel servers. ( We are not looking for freshers at this time )

Job Types: Full time, Permanent

Pay: ₹144,000.00 - ₹1,078,721.84 per year

Application Question(s):
Education:
- Bachelor's (preferred)

Experience:
- Linux Technical Support: 1 year (required)

Work Location: In person

📌 Linux Technical Support Engineer (Nashik)
🏢 ThinkSupport
📍 Nashik