Slack Architect Insurance Distribution

Role Summary

Architect and govern Slack as a secure integrated collaboration platform to enable realtime engagement across agents brokers underwriting and operations driving faster policy lifecycle and distribution efficiency

1 Technical Skills

Slack Enterprise Grid architecture workspace design channel taxonomy governance

Identity Access Management SSO SCIM OAuth Azure ADOkta

API integration expertise REST webhooks Slack APIs bots Workflow Builder

Eventdriven architecture case notifications underwriting updates

Integration with enterprise platforms

CRM Salesforce Policy Admin Systems Illustration tools

Security compliance controls data retention eDiscovery audit trails

Cloud integration exposure AWS Lambda API Gateway EventBridge preferred

2 Business Requirements Insurance Distribution

Design collaboration aligned to distribution lifecycle

Lead Case Intake Underwriting Issuance Servicing





Enable secure external collaboration with agents brokers and partners Slack Connect

Support realtime case tracking underwriting queries and escalation workflows

Drive workflow automation to reduce manual coordination across sales ops

Deliver measurable outcomes

1525 cycle time reduction

2030 faster query resolution

Improved agent productivity

3 Communication Leadership Skills

Robust stakeholder management across sales underwriting operations and IT

Ability to translate business workflows into collaboration architecture

Executivelevel communication and reporting KPIs adoption metrics

Change management adoption enablement training playbooks

Crossfunctional collaboration with security compliance and platform teams

Experience

1015 years overall experience

35 years in Slack Enterprise Grid preferred

Prior experience in insurance distribution or financial services

📌 Slack Developer Insurance Distribution (Bengaluru)
🏢 Ensetu Solutions
📍 Bengaluru