About the role

You will be the founding infrastructure SRE at Razorpay, responsible for the reliability of the platform every product team builds on: compute, orchestration, networking, data stores, CI/CD, and observability. Payment platform SREs make individual flows reliable; you make the ground they stand on reliable. Because you are one person covering a wide surface, your primary weapon is leverage: paved roads, standards, and automation that let service teams own their own reliability.

What you will do

- Own the reliability of core infrastructure: Kubernetes clusters, networking and ingress, DNS, databases and caches, message queues, and the CI/CD platform.

- Build the paved road: golden paths for deployment, standard health checks, default dashboards and alerts, and production readiness templates that product teams adopt because they are the easiest option.

- Design and test failure domains: multi-AZ and multi-region strategy, failover automation, capacity planning, and disaster recovery drills that are actually run, not just documented.

- Own infrastructure-level rollouts and rollbacks: cluster upgrades, database migrations, and platform changes executed without customer-visible impact.

- Build and tune the observability platform so that every team can see its own SLIs without asking for help.

- Carry the pager for platform services, lead infrastructure incidents, and drive systemic fixes across teams.

- Establish a shared on-call model with existing platform engineers so that infrastructure coverage does not depend on one person.

- Drive cost-aware capacity management:



headroom for peak events (festival sales, month-end settlement spikes) without permanent overprovisioning.

What we are looking for

- 10+ years of experience, with substantial time owning production infrastructure at a company with real scale (thousands of hosts or containers, or traffic with hard peaks).

- Deep Kubernetes and container orchestration experience in production, including upgrades, capacity, and multi-tenant reliability.

- Solid Linux internals and networking depth: you can debug from a TCP dump, a flame graph, or kernel-level metrics, not just from a dashboard.

- Production experience with at least one major cloud (AWS preferred) and infrastructure as code (Terraform or similar).

- Experience operating stateful systems under load: relational databases, caches, and queues, including failover and data migration without downtime.

- A track record of building platform tooling or standards adopted by other teams, because a team of one scales only through software and influence.

- Genuine on-call and incident command experience on infrastructure that many teams depended on.

- The temperament for a founding role: comfortable with ambiguity, able to prioritize ruthlessly, and able to say no with data.

Nice to have

- Experience running infrastructure for payments, banking, or another regulated, correctness-critical domain.

- Chaos engineering or failure injection experience at the infrastructure layer.

- Experience planning for extreme traffic events (large sale days, live sports streaming, ticket sales).

📌 Site Reliability Engineer (Bangalore Metropolitan Area)
🏢 Razorpay
📍 Bangalore Metropolitan Area