Service EngineerJob Summary

We are looking for a skilled and customer-focused Service Engineer to install, maintain, troubleshoot, and repair equipment and systems at customer sites. The ideal candidate should have strong technical knowledge, good problem-solving skills, and the ability to communicate effectively with customers and internal teams.

Key Responsibilities

- Install, commission, inspect, and maintain equipment and systems at customer locations.

- Diagnose and troubleshoot technical issues and provide effective solutions.

- Perform preventive and corrective maintenance as per service schedules.

- Attend customer complaints and resolve issues within the required turnaround time.

- Conduct equipment testing, calibration, and performance checks where applicable.

- Prepare service reports, maintenance records, and technical documentation.

- Provide technical guidance and basic training to customers and operators.

- Coordinate with the sales, production, design, and technical support teams when required.

- Maintain service tools, spare parts, and equipment properly.

- Follow company safety procedures, quality standards, and service policies.

- Travel to customer sites as required for installation, maintenance, and breakdown support.

Required Qualifications

- Diploma or Bachelor’s degree in Mechanical, Electrical, Electronics, Instrumentation, or a related engineering field.





- 1–3 years of relevant experience in service, maintenance, installation, or field engineering is preferred.

- Freshers with strong technical knowledge may also be considered.

- Good troubleshooting and analytical skills.

- Ability to read technical drawings, manuals, and electrical/mechanical diagrams.

- Basic knowledge of computers and service-reporting software.

- Positive verbal and written communication skills.

- Willingness to travel to customer locations.

Key Skills

- Equipment installation and commissioning

- Preventive and breakdown maintenance

- Troubleshooting and fault diagnosis

- Customer handling

- Technical documentation

- Problem-solving

- Time management

- Teamwork

- Field-service management

- Safety awareness

Working Conditions

- Primarily a field-based role with travel to customer sites.

- May require working beyond regular hours during urgent breakdowns or critical service calls.

- Requires the ability to work independently as well as with a technical team.

Performance Indicators

- Timely resolution of service calls

- Customer satisfaction

- First-time resolution rate

- Equipment uptime and service quality

- Accurate and timely service documentation

- Compliance with safety and company procedures

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Service Engineer (Noida)
🏢 Fortune Marketing
📍 Noida