We are M&G; Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the M&G; group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003.
Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.
Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.
M&G; Global Services has rapidly transformed itself into a powerhouse of capability that is playing an important role in M&G;’s ambition to be the best loved and most successful savings and investments company in the world.
Our diversified service offerings extending from Digital Services (Digital Engineering, AI, Advanced Analytics, RPA,
and BI & Insights), Business Transformation, Management Consulting & Strategy, Finance, Actuarial, Quants, Research, Information Technology, Customer Service, Risk & Compliance and Audit provide our people with exciting career growth opportunities. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.
Primary Key Responsibilities (Top 3-5 KRA)
- Respond to escalations from L1/L2 analysts, providing deep technical investigation and guidance.
- Support the SOC Manager in maintaining and enhancing detect-and-analyse controls.
- Drive advanced incident response, containment and recovery activity.
- Create current alerting rules and tune existing rule‑sets to reduce noise and improve signal quality.
- Use automation and AI to create efficiencies and expand SOC capab
📌 Assistant Vice President (Pune)
🏢 M&G
📍 Pune