Key Responsibilities Patient Counseling & Conversion
- Counsel patients for aesthetic and cosmetic surgical procedures through detailed, trust-building conversations.
- Understand patient psychology, emotional motivations, insecurities, expectations, and pain points.
- Identify patient concerns and position suitable treatment solutions with confidence and empathy.
- Influence and guide patients toward informed treatment decisions and procedure commitment.
- Build urgency and confidence by explaining procedure advantages, outcomes, recovery timelines, and transformation possibilities. Virtual / Telephonic Consultation
- Conduct detailed telephonic and virtual consultations for patients hesitant to visit the clinic.
- Understand patient concerns in depth and provide personalized treatment guidance over calls.
- Build stronger trust, engagement, and emotional connection with prospective patients.
- Increase patient confidence and improve consultation-to-clinic visit conversion ratios.
- Present the clinic and treatment ecosystem professionally to enhance brand credibility.



Consultation Coordination
- Coordinate consultations between doctors and prospective patients.
- Ensure smooth patient movement from inquiry → consultation → surgery booking.
- Maintain continuous follow-up with warm and cold leads to maximize conversion rates.
-Handle objections related to pricing, fear, recovery, family concerns, and treatment hesitation. Patient Relationship Management
- Deliver a premium patient experience through personalized engagement.
- Maintain confidentiality, professionalism, and emotional sensitivity during counseling. -Build long-term patient trust and retention. CRM & Reporting
- Update CRM with lead status, counseling notes, follow-ups, and surgery conversion details.
- Track consultation conversions, surgery closures, and revenue targets.
- Submit daily and weekly performance reports.

Pay: From ₹180,000.00 per month

Work Location: In person

📌 Surgical Councellor (Mumbai)
🏢 The Esthetic Clinic
📍 Mumbai