Pay: Up to ₹20,000.00 per month

Job description:
Job Opening: Telemarketing Executive / Tele Calling Executive(Healthcare)

Organization: Tender Palm Super-Speciality Hospital

Employment Type: Full-Time, Permanent

Work Location: In Person - Lucknow

Shift:Night Shift and Morning shift on rotational basis

Job Summary

Key Responsibilities

Lead Conversion
- Make outbound calls to patients/leads enquiring about OPD, IPD, diagnostics, and treatments.
- Follow up on leads from social media, website, Google, WhatsApp, and marketing campaigns.
- Provide accurate treatment information and guide patients through appointment booking.
- Convert enquiries into confirmed consultations and procedures.

Inbound Patient Handling
- Attend calls from domestic and international patients.
- Provide clear, qualified, and helpful responses.
- Maintain proper documentation of all interactions.

Multi-Channel Communication
- Ensure timely follow-ups and effective communication.
- Coordinate with internal departments for smooth patient support.





Customer Service & Relationship Building
- Understand patient concerns with empathy and patience.
- Maintain a polite, confident, and positive communication tone.
- Ensure high patient satisfaction and trust-building.

Work Schedule
- Night Shift & Morning shift on Rotational basis

Language & Communication Requirements
- Graduate (Any Stream) - Mandatory
- Knowledge of MS Excel is must
- Excellent written and spoken English (mandatory)
- Fluent Hindi communication

Experience Required
- Experience in Healthcare is must.
- Experience in telesales, telemarketing, counselling, or healthcare front desk.
- Healthcare industry experience will be preferred.

Eligibility Criteria
- Comfortable handling high call volume
- Patient, empathetic, and target-oriented

Job Type: Full-time

Work Location: In person

Pay: Up to ₹20,000.00 per month

Work Location: In person

📌 Tele Marketing Executive (Gomti Nagar)
🏢 Tender Palm Hospital
📍 Gomti Nagar