Client satisfaction
- Meet and greet clients in professional and friendly manner
- Answer all incoming phone calls in a timely and professional manner
- Ensure to put client requests as a priority and that all clients are both satisfied and we have exceeded their expectations
- Ensure all centre service standards are maintained at a premium level
- Customer-oriented with excellent interpersonal and communications skills, with an open mind to changes
- Able to handle correspondences and inquiries
- Able to work overtime occasionally
- Maintains a high level of alertness and professionalism at the front counter by anticipating and responding to guests and potential clients’ needs or queries
- Handles all telephone calls in a professional and efficient manner which includes exuding a cheerful and clear tone
- Organizes postage and document courier services, handle mail,



incoming & outgoing deliveries
- Coordinates conference room bookings, refreshments for meetings and other special arrangements
- Handles all secretarial and administrative duties for clients, as requested
- Performs check in & check out process for all clients
- Ensures that clients’ requests and demands are met to the best of your professional ability. This includes the handling of all inquiries, complaints and feedback
- Ensures that the Centre’s service standards are always maintained

Job Types: Full time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:
- Health insurance
- Paid time off
- Provident Fund

Work Location: In person

📌 Operations Executive (Mumbai)
🏢 AKT Space
📍 Mumbai