Key Responsibilities
- Make outbound calls to prospective customers from provided data
- Answer incoming calls and respond to customer inquiries
- Explain company products/services clearly and effectively
- Generate leads and convert them into sales
- Maintain call records and update customer details in CRM
- Follow up with customers for feedback or further communication
- Meet daily/weekly/monthly call and sales targets
Requirements:
- Proven experience as a telecaller, telemarketer, or similar role (preferred)
- Good communication skills in [English/Hindi/Punjabi/etc.]
- Basic computer knowledge and CRM familiarity
- Ability to handle rejection and remain patient
- Solid convincing and negotiation skills
Preferred Skills
- Sales-oriented mindset
- Active listening skills
- Time management and multitasking
- Positive attitude and team spirit