Customer Delight Executive plays a vital role in enhancing customer satisfaction and ensuring a seamless experience for clients and customers.

Key Responsibilities:
- Provide accurate information about products and services.
- Troubleshoot product issues and provide effective solutions.
- Document customer interactions in the support database.
- Follow up on customer interactions to ensure satisfaction.
- Manage escalated customer issues with professionalism.
- Collaborate with other departments to resolve complex inquiries.
- Conduct regular follow-ups with customers regarding their feedback.
- Maintain a solid knowledge of company products and services.
- Meet individual and team performance goals.

Required Qualifications




- Proven experience in customer service or support roles.
- Strong verbal and written communication skills.
- Ability to work effectively in a team-oriented environment.
- Experience in handling difficult customers and de-escalating situations.

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:
- Food provided
- Health insurance
- Provident Fund

Ability to commute/relocate:
- Mohali, Punjab: Reliably commute or planning to relocate before starting work (preferred)

Work Location: In person

📌 Customer Delight Executive (Sahibzada Ajit Singh Nagar)
🏢 The Future University
📍 Sahibzada Ajit Singh Nagar