Job Title: Customer Care Executive
Location: Bengaluru, Karnataka
Employment Type: Full-time | On-site
Joining: Immediate joiners preferred

About Us

We are a growing digital services company specializing in Website Development, SEO, Social Media Management, and Digital Marketing. We are committed to delivering excellent service and building strong customer relationships.

We are looking for a friendly and responsible Customer Care Executive to handle customer interactions, resolve queries, and ensure a positive customer experience.

Key Roles & Responsibilities
- Handle inbound and outbound customer calls professionally.
- Respond to customer queries regarding Website, SEO, Social Media, and Digital Marketing services.
- Provide accurate information and timely updates to customers.
- Maintain proper records of customer interactions in CRM/software.
- Follow up with customers to ensure issue resolution and satisfaction.
- Coordinate with internal teams for smooth service delivery.

Requirements:




- Excellent verbal communication and interpersonal skills.
- Strong listening and problem-solving abilities.
- Basic computer knowledge and familiarity with CRM tools.
- Positive attitude and ability to work independently.
- Experience: 0-1 years (Freshers are mandatory and preferred).
- Languages: English (preferred).
- Must be able to commute/relocate to Bengaluru, Karnataka.

Salary & Benefits
- Fixed salary
- Performance-based incentives
- Working hours: 4-6 hours per day
- No sales targets
- Supportive and growth-oriented work environment

Job Types: Full-time, Part time, Permanent, Fresher

Ability to commute/relocate:
- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):
Language:
- English (preferred)
- Kannada (preferred)

Work Location: In person

📌 Customer Care Executive (Bengaluru)
🏢 Sarovar Infotech
📍 Bengaluru