We are seeking individuals with excellent communication skills and strong computer literacy
Key Responsibilities:
- Make outbound calls to insurance companies for claim status and eligibility verification.
- Follow up insurance carriers based on client appointments.
- Track and update the status of unpaid claims.
- Adapt to various voice-based processes as required.
- Maintain accurate daily logs of activities.
- Complete assigned tasks efficiently and accurately, adhering to client SLAs.
- Work collaboratively in a team environment to achieve shared goals.
- Escalate issues to senior management in a timely manner when necessary.
Skills Required:
- Strong analytical and problem-solving abilities.
- Excellent verbal communication and convincing skills.
- Attention to detail and accuracy.
- Strong time management and organizational skills.
- Ability to work under deadlines while maintaining confidentiality.
- Initiative and teamwork-oriented mindset.