Role Overview:
We are seeking a well-groomed, detail-oriented Front Desk Executive preferably with a dental background (BDS) who will act as the first point of contact for our clients. This role is ideal for a dentist looking to transition into the cosmetic and aesthetic space. Your primary responsibility will be to manage client interactions, coordinate seamlessly with doctors, and ensure a smooth, premium client experience using digital tools.

Key Responsibilities:
- Client Communication & Inquiry Handling:
- Handle inbound calls, WhatsApp messages, and online inquiries with professionalism and empathy.
- Explain treatments, pricing, and pre/post-care to clients (training provided).
- Follow up with potential and existing clients to ensure satisfaction and conversions.
- Coordination & Client Experience:
- Schedule appointments and coordinate doctor availability.
- Manage client flow during clinic hours and ensure mínimal wait time.
- Escort clients to treatment areas and ensure they feel cared for throughout their visit.
- Digital Operations (Paperless Workflow):




- Maintain and update CRM (client relationship management) software with all relevant information.
- Use Google Sheets and digital dashboards to track appointments, follow-ups, and payments.
- Assist in maintaining operational logs, treatment records, and inventory tracking.
- Clinic Presentation & Culture:
- Maintain the front desk and lounge aesthetics in line with the clinic’s premium image.
- Contribute ideas to improve client satisfaction and operational efficiency.

Requirements:
- Educational Qualification: BDS (preferred)
- Excellent verbal and written communication skills in English, Hindi, and/or Gujarati.
- Robust organizational and multitasking abilities.
- Comfortable using digital tools like CRM software, Google Sheets, and WhatsApp Business.
- Polite, proactive, and team-oriented attitude.
- Willing to learn and grow within the aesthetic and cosmetic medicine field.

What We Offer:
- Trai

📌 Front Desk Co-ordinator (Ahmedabad)
🏢 HBW Aesthetics
📍 Ahmedabad