Job Title: Ecommerce Executive
Job Summary
Brand: Tonzo
Monday to Saturday
Time: 10:00 AM to 07:00 PM
Office Location: Okhla Phase 2, Delhi
Role: On-site
Experience: 2 - 5 years.
Key Responsibilities
1. Product Listing & Content Management
- Create, update, and optimize product listings on marketplaces like Amazon, Flipkart, Meesho, Jiomart, and our own website.
- Ensure correct product titles, descriptions, images, keywords, pricing, and attributes.
- Maintain listing hygiene and fix errors, suppressions, and QC issues.
2. Order & Inventory Management
- Monitor daily orders and coordinate with warehouse/logistics for fast processing.
- Track inventory levels, update stock, and avoid out-of-stock situations.
- Manage returns, RTOs, and replacement orders smoothly.
3. Marketplace & Seller Account Management
- Handle seller dashboards, tickets, and communications with marketplace account managers.
- Resolve listing issues, payment disputes, and compliance errors.
- Maintain healthy account metrics (cancellation, late dispatch rate, etc.)
4. Pricing,
Promotions & Catalog Hygiene
- Update pricing, deals, coupons, and promotions across platforms.
- Coordinate with marketing for campaigns and monthly sale events (Outstanding Indian Festival, Big Billion Day, etc.)
5. Reporting & Analysis
- Prepare daily/weekly sales reports, inventory reports, and performance dashboards.
- Analyze product performance, customer behavior, and listing improvements.
6. Coordination & Support
- Work closely with warehouse, marketing, finance, and customer support teams.
- Assist in product uploads, bulk data handling, and marketplace documentation.
Required Skills & Qualifications
- Bachelor’s Degree in any field (Commerce/Business preferred).
- 1-3 years of experience in ecommerce operations or marketplace management.
- Hands-on experience with Amazon Seller Central, Flipkart Seller Hub, etc.
- Knowledge of MS Excel (VLOOKUP, Pivot Table preferred).
- Strong attention to detail and p
📌 E-commerce Executive (Okhla)
🏢 Tonzo
📍 Okhla