Outbound Cold Calling:Initiate high volumes of daily calls to potential clients from provided databases to introduce detailing services.
- Script Adaptation:Memorize and skilfully customize call scripts to address specific client pain points, such as project delays or detailing errors.
- Lead Identification & Qualification:Ask targeted questions to understand a prospect's current project pipeline and determine if they require external detailing support.
- Appointment Setting:Schedule follow-up meetings or technical demonstrations for senior sales executives or project managers.
- Database Management:Accurately update CRM records with call outcomes, customer feedback, and scheduled follow-up dates.
- Technical Messaging:Clearly communicate the perks of using advanced detailing software like Tekla Structures or SDS2 to improve fabrication accuracy.

Required Skills & Qualifications
- Persuasive Communication:Exceptional verbal clarity and the ability to build rapport in the first 20 seconds of a call.




- Resilience & Objection Handling:Strong ability to handle frequent rejections and pivot "not interested" responses into informative conversations.
- Active Listening:Ability to identify subtle cues in a prospect’s tone to uncover hidden business opportunities.
- Industry Literacy: Basic understanding of the construction lifecycle, SDS/2 workflows, and structural steel standards (AISC/CISC).
- Education: High school diploma or equivalent; a bachelor's degree is often preferred for more technical B2B environments.

Performance Metrics (KPIs) for 2025
- Daily Call Volume:Targeting 30-80+ outbound calls per day.
- Lead Conversion Rate:Percentage of calls that result in a qualified lead or appointment.
- Average Speed of Answer (ASA): For inbound inquiries, aiming for under 28 seconds.
- First Call Resolution (FCR):Resolving basic client queries on the first call.
- CRM Compliance:Ensuring 100% accuracy in logging interactions and follow-ups.

Pay: ₹15,000.00 - ₹50,000.00

📌 Us Telecaller (Nashik)
🏢 ARR recruitment consultant
📍 Nashik