Job Title: Customer Support Executive - International Voice Process

Job Location: Nagpur
Shift: Night Shift
Experience: Fresher / Experienced
Qualification: Any Graduate with positive communication

We are hiring Customer Support Executives for the International Voice Process. The role involves handling inbound/outbound voice calls, assisting customers with queries, and providing timely and accurate solutions while ensuring excellent customer experience. Will get Spanish language and voice & accent training from the company.

Key Responsibilities:
- Handle customer interactions via voice calls professionally
- Understand customer concerns and provide appropriate resolutions
- Maintain accurate call logs and customer details in the system
- Follow process guidelines and quality standards.

Required Skills:
- Good verbal communication skills
- Customer-focused and problem-solving mindset
- Ability to work in rotational shifts
- Basic computer knowledge

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Voice Process Executive (Nagpur)
🏢 Abhinav Institute of Technology and Management
📍 Nagpur