Job Title: Customer Service Executive

Location: Marol, Andheri East, Mumbai
Industry: Fintech / BPO
Employment Type: Full time
Salary: Up to ₹20,000 per month

Job Summary

We are looking for enthusiastic and customer-focused Customer Service Executives to handle inbound and outbound customer interactions. The role involves resolving customer queries, providing product-related information, and ensuring a positive customer experience.

Key Responsibilities
- Provide accurate information about company products and services
- Resolve customer complaints in a professional and timely manner
- Maintain records of customer interactions and transactions
- Escalate unresolved issues to senior team members when required




- Ensure high levels of customer satisfaction and service quality

Required Skills & Qualifications
- Excellent verbal communication skills (Hindi & basic English)
- Prior customer service experience preferred (freshers can apply)
- Ability to handle customers calmly and professionally
- Basic computer knowledge
- Willingness to work in a target-driven environment

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:
- Life insurance
- Provident Fund

Work Location: In person

📌 Csr (Customer Service Representative) (Andheri)
🏢 Rojgar Group
📍 Andheri