Role & responsibilities

Task Description: OTM Consultant

Work Result: OTM Implementation

Skill Area: Other

Technology: Other

Proficiency - Technology: Advanced

Other Skills: OTM, OTM Cloud, SQL, DevOps, Agile, OTM on-premises to cloud Migration experience

General Role Purpose

- The key elements of the role of the OTM Consultant to provide E2E solution and Support.
- The role covers all aspects of transport functionality of OTM: Order Management, Transportation Planning & Execution, Supply Chain Visibility and Event Management, Inventory Visibility and Freight Bill Audit & Payments whether delivered with the core transport solution or ancillary solutions.
- The role would be responsible for developing Integration mapping Specification. Need to have valuable knowledge in various message formats like ANSI, EDIFACT, Rosetta net, XML etc..
- Completing and managing customer work packages in accordance with established budgets, work plans, quality standards, and timeframes
- Structuring and solving customer requirements using Templates & Frameworks as well as generic product functionality
- Work on transport project solution work packages or change requests with DevOps in-house or external team.

Main Accountabilities

- The key purpose of this role is to gather requirement, solution design services and development of the transport solution for a broad range of projects and Support.
- Support the business project teams to determine IT solution requirements, CRP demonstrations, customer meetings, solution design.
- Manage the implementation of IT project work packages in line with the DHL DevOps way of Working.
- Manage required IT development activity in line with the customer requirements. Ensure any development IT in accordance with supplier governance policies.
- Provide IT support as required for live customers (CRs, new releases etc.)
- Projects timeline, implementation,



post warranty support and Go-live Support.
- Build effective relationships and maintain close liaison with business and IT by maintaining regular contact through the full project lifecycle.
- Undertake other projects and roles as required from time to time by senior management.
- Run business requirement and GAP analysis workshops for template-based implementations.
- Build working relationships with Project team, customers, business, and suppliers.
- Development of test scenarios and scripts.
- Work with testing team to automate the Testing.
- Manage and/or perform IT testing and support user acceptance testing.
- Document user training to internal and customer teams

Functional & Technical Experience:
- Good understanding of transportation customer requirements and good technical understanding of solution capabilities e.g. OTM, Kewill, Blue Yonder.
- Good Knowledge on Agile and DevOps
- Jira project management experience. Scrum/Kanban board in Jira.
- General understanding of transport related ancillary systems and B2B integrated e.g. HERE, Transporeon, Centiro
- Participates and organizes workshops & events.
- Preparation of solution design proposals from a commercial as well as a technical perspective.
- Advising / consulting to external customers.
- Coordinate, direct and oversee work package delivered by Specialists and/or suppliers.
- Developing content for customer presentations and providing technical/functional content

OTM Experience

Years of Experience: 10-15+ Years | 8-10 Full Life Cycle Implementation (At least Three Implementation in Agile/DevOps)

o Experience in OTM Cloud implementation with minimum four full Cycle Implementation and Two E2E Migration from On Prem to Cloud.

o Experience implementing Transport solutions in at least two different regions.

o Experience in fit Gap analysis.

o Experience in standardization of solution.

o Prem to Oracle Cloud.

Preferred candidate profile

📌 Senior OTM Consultant (Chennai)
🏢 Terrabit Consulting
📍 Chennai