Requirements

- Proven work experience in a similar role, preferably in a premium salon.

- Strong leadership and team management skills.

- Excellent communication and interpersonal skills.

- Ability to multitask and manage time effectively.

- Exceptional customer service skills to handle client concerns gracefully.

Responsibilities

- Providing thorough consultations to clients to understand their needs and preferences, and explaining services, prepaids, treatments, and products in a clear and knowledgeable manner.

- Staff management: Handling conflicts and fostering a positive team environment, taking care of staff's well-being and career development, conducting performance evaluations and providing feedback etc.

- Ensuring the salon runs smoothly and efficiently.

- Ordering supplies and maintaining equipment.

- Implementing strategies to attract new clients and retain existing ones.

- Ensuring high levels of customer satisfaction by addressing complaints and providing excellent service.

📌 Salon Manager (Bengaluru)
🏢 Ethnix Premium Salon
📍 Bengaluru