We are looking for a confident, well-organized and fluent English-speaking Customer & Project Coordination Executive to manage relationships with existing customers and coordinate the complete process from proposal preparation to order, payment, project material delivery, installation and documentation.

This is primarily a customer relationship and project coordination role, not a conventional field-sales or telecalling position.

Customer ↔ Management / Commercial Team ↔ Production ↔ Implementation / Technical Team ↔ Dispatch

KEY RESPONSIBILITIES

1. Existing Customer Relationship
- Maintain regular communication with existing customers.
- Understand customer requirements and ongoing project status.
- Respond professionally to customer enquiries.
- Maintain valuable long-term customer relationships.
- Coordinate customer requirements internally and ensure timely responses.
- Follow up on pending requirements, quotations, orders and projects.
- Identify additional requirements from existing customers and communicate them to the appropriate team.

2. Proposal & Quotation Coordination




- Prepare commercial/technical proposals using information provided by the technical and management teams.
- Coordinate with the technical team for:
- Scope of work
- Product selection
- Technical specifications
- Quantities
- Project requirements
- Prepare and send proposals/quotations to customers.
- Maintain quotation and proposal records.
- Follow up with customers on submitted proposals.
- Coordinate revisions and clarifications.
- Track proposal → negotiation → order conversion.

3. Order Coordination

Take ownership of the process after receiving customer confirmation/order.

Coordinate:
Customer Order → Internal Order Processing → Production → Dispatch → Installation → Completion
- Verify purchase orders and customer requirements.
- Coordinate order details with the concerned internal team.
- Ensure customer specifications are communicated correctly.
- Track order status.
- Keep cu

📌 Customer & Project Coordination Executive (Wakad)
🏢 Vinfro IT Solutions Private
📍 Wakad