12 Sep
|
Wipro
|
Hyderabad
Job Description
Job description:
nSkills required- Process Training + Client Management + Team Management
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nDomain- GIS
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nCore responsibilities:
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- Training Managementn
- Client Managementn
- Team managementn
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nDetailed Responsibilities:
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- Structure on-boarding training requirements, Pre Process, Process, customer Visits etcn
- Imparts Recent Hire Training to trainees from a classroom-training standpoint and ensure maximum knowledge retention resulting in better throughput.n
- Delivers Workflow Specific Modules pertaining to Adult videos, pornography, hate, violence, harmful & dangerous acts etc.n
- Participates in Client Calibration and ensure the latest updates in each meeting are cascaded to respective teamsn
- Ensures that all new employees go through the defined new learning path for their respective roles in the accountn
- Assists new hires during OJT and GO-liven
- Provides refresher and remedial training for existing employeesn
- Understands the role in making the world a safer place and builds a culture on similar lines during training periodn
- Maintains trainee data and information in a processed and structured mannern
- Generates training reports from time to time and reports closure to managern
- Assists in administrative tasks including creation of trainee roster, scheduling transport cabs etc.n
- Coaches trainees on the floor and delivers feedbackn
- Takes ownership in improving trainee performancen
- Analyses training needs for employees working for the accountn
- Responsible for account level Training metricsn
- Responsible for adhering to training standardization guidelines defined by the BU Training Functionn
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nCritical Skills Required:
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- Should be well versed with basic excel and PowerPoint skillsn
- Should have excellent communication and interpersonal skillsn
- Should have strong decision-making skillsn
- Should have the ability to prioritize deliverable depending on the r
📌 Training Manager- GIS (Hyderabad)
🏢 Wipro
📍 Hyderabad