- Experience: 35 years of relevant experience in QA Automation, with strong exposure to Salesforce testing.
- Strong hands-on experience in test automation, preferably within Salesforce-based applications and enterprise web applications.
- Positive understanding of Salesforce platform architecture, including Sales Cloud, Service Cloud,

Experience Cloud, Marketing Cloud, custom objects, workflows, flows, triggers, and integrations.
- Strong hands-on experience with Playwright using JavaScript/TypeScript for UI automation.
- Experience with Selenium and familiarity with Salesforce-specific automation tools such as

Provar/Copado is desirable.
- Experience in mobile automation using Appium and WebdriverIO.
- Strong understanding of API testing and automation using REST/SOAP APIs.
- Experience configuring and executing automated tests through CI/CD pipelines, preferably using GitHub Actions or similar DevOps tools.
- Exposure to performance testing using K6 and interpretation of performance test results.
- Exposure to AI-driven QA tools, AI-assisted test generation, test optimization, defect analysis,

or GenAI-based testing practices.
- Strong understanding of Agile/Scrum methodologies and modern QA practices.
- Excellent communication and client-handling skills, with the ability to collaborate effectively with technical and business stakeholders.
- A strong learning mindset, adaptability, and enthusiasm to grow in AI, Salesforce, and

Automation Engineering.

RESPONSIBILITIES

- Develop, maintain, and execute automated test scripts using Playwright (JS/TS) for

Salesforce applications and integrations.
- Define and execute QA strategies, test plans, test scenarios, and automation approaches for

Salesforce implementations across Sales, Service, Experience, and Marketing Clouds.
- Design and maintain scalable test automation frameworks using Playwright, Selenium,



and other relevant automation tools.
- Develop and execute functional, regression, integration, UAT, API, and end-to-end testing.
- Validate Salesforce configurations, customizations, workflows, integrations, and business processes.
- Perform Apex testing, including validation of triggers, classes, batch jobs, and associated business logic.
- Write and execute SOQL/SOSL queries to validate Salesforce data and test results.
- Perform data validation using Salesforce Data Loader, Workbench, and other data management tools.
- Develop automated tests for REST/SOAP APIs and validate data, responses, integrations, and error scenarios.
- Configure and maintain test execution within CI/CD pipelines, ensuring automated regression suites are integrated into deployment workflows.
- Perform mobile application automation using Appium/WebdriverIO where required.
- Conduct performance and load testing using K6, identify bottlenecks, and communicate performance findings.
- Explore and implement AI-driven testing approaches, including AI-assisted test case generation, test data generation, defect analysis, and automation optimization.
- Identify, document, prioritize, and track defects using Jira/Azure DevOps, ensuring timely resolution and retesting.
- Maintain test cases and execution results using Jira, Xray, Zephyr, or equivalent test management tools.
- Collaborate closely with Salesforce Developers, Administrators, Architects, Business

Analysts, and business users to understand requirements and ensure comprehensive test coverage.
- Communicate effectively with client technical partners to clarify requirements, discuss defects, and align on implementation and release expectations.
- Participate in Agile ceremonies including sprint planning, backlog refinement, daily stand-

ups, reviews, and retrospectives.
- Continuously identify opportunities to improve QA processes, automation coverage, test efficiency, and release quality.

📌 Salesforce QA Automation (Kochi)
🏢 Quess IT Solutions
📍 Kochi