12 Sep
|
Uniliv
|
New Delhi
Property Manager – Delhi NCR
UniLiv is looking for a hands-on and accountable Unit Lead to manage the day-to-day operations of an assigned co-living property and ensure an excellent resident experience.
The Unit Lead will take ownership of property operations, resident satisfaction, team performance, service standards, and operational excellence.
Key Responsibilities
- Manage complete day-to-day operations of the assigned property.
- Coordinate Front Office, Housekeeping, Maintenance, Security and F&B; operations.
- Ensure the property is clean, safe, well-maintained and resident-ready at all times.
- Manage resident queries, complaints and escalations and ensure timely resolution.
- Build strong relationships with residents and drive a positive resident experience.
- Lead, train and motivate the property operations team.
- Manage team rosters, attendance, discipline, grooming and performance.
- Conduct regular property inspections and ensure SOP and service standards are followed.
- Coordinate move-ins, move-outs, resident events and special requirements.
- Monitor maintenance issues and ensure closure within defined TATs.
- Drive resident engagement and community-building activities.
- Maintain accurate MIS, operational reports and property documentation.
- Ensure compliance with safety, security, hygiene and company policies.
- Identify operational gaps and proactively implement solutions.
Requirements
- 3–6 years of experience in hospitality, hotels, co-living, serviced apartments, property management or residential operations.
- Graduate; Hotel Management / Hospitality Management preferred.
- Prior experience managing a property or frontline operations team will be an advantage.
- Robust communication, leadership and people-management skills.
- Excellent resident/customer handling and conflict-resolution abilities.
- Strong ownership, problem-solving and execution skills.
- Ability to manage multiple operational priorities in a fast-paced environment.
- Comf
📌 Property Manager (New Delhi)
🏢 Uniliv
📍 New Delhi