12 Sep
|
KEVROS Interiors u0026 Ventures Private
|
Kochi
12 Sep
KEVROS Interiors u0026 Ventures Private
Kochi
Position: Sales Coordinator
Location: Kochi, Kerala
We are looking for a proactive, organized and communication-focused Interiors Sales Coordinator to support the growth of our Interiors Division.
The ideal candidate will be responsible for validating and managing incoming interior enquiries, following up with prospective clients, understanding their requirements, coordinating with the interiors team, and ensuring a smooth transition of qualified leads until the project is confirmed.
This is a full-time, office-based role.
Key Responsibilities
- Receive and validate interior enquiries received through various channels.
- Contact leads promptly and understand their basic requirements, project scope and expectations.
- Qualify leads based on project type, location, budget, timeline and other relevant criteria.
- Maintain accurate and updated records of all interior enquiries and lead status.
- Follow up consistently with prospective clients and ensure no qualified lead is missed.
- Act as the primary point of contact for clients during the initial enquiry and coordination stage.
- Coordinate with the Interiors Design and Sales Teams regarding qualified leads and client requirements.
- Schedule client meetings, design consultations and site visits as required.
- Ensure all relevant client information and requirements are properly communicated to the Interiors Team.
- Track the progress of each enquiry from initial contact through consultation, proposal and project confirmation.
- Coordinate follow-ups between clients and the Interiors Team wherever required.
- Keep management updated on lead status, conversions, pending follow-ups and important client requirements.
- Prepare daily, weekly and monthly lead and enquiry reports.
- Maintain CRM, Excel sheets and other business records accurately.
- Handle incoming calls and provide basic information about the company's interior design and execution services.
- Coordinate internally with the Sales, Design, Marketing and Operations Teams to ensure smooth lead movement and client communication.
- Assist with basic documentation and administrative coordination related to the Interiors Division.
Requirements:
- Graduate in any discipline.
- 0–3 years of experience.
- Strong communication skills in English and Malayalam.
- Good telephone etiquette and professional client-handling skills.
- Proficiency in Microsoft Excel, Word and Email.
- Strong follow-up and coordination skills.
- Ability to understand client requirements and communicate them clearly to the relevant team.
- Strong organizational skills with valuable attention to detail.
- Ability to multitask and manage multiple leads simultaneously.
- Customer service, telecalling, sales coordination or interior/real estate experience is preferred.
- Prior experience in interiors, architecture, construction or related industries will be an advantage.
Key Skills:
- Lead Management
- Client Communication
- Follow-up & Conversion
- Lead Qualification
- Team Coordination
- Customer Relationship Management
- Reporting & Documentation
Salary: ₹18,000 – ₹22,000 per month
(Based on skills and experience)
Pay: ₹18,000.00 - ₹22,000.00 per month
Benefits
- Cell phone reimbursement
- Internet reimbursement
- Paid sick time
- Paid time off
Work Location: In person
📌 Sales Coordinator (Kochi)
🏢 KEVROS Interiors u0026 Ventures Private
📍 Kochi