Make an impact at NTT Global Data Centers

Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting-edge technology and transformative projects. Experience a cooperative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported.

Your role at a glance

"The Associate Collections Analyst works under the supervision a senior manager and is responsible for learning the skills associated with the management and optimization of the collections process for outstanding payments from clients.

This role involves closely monitoring accounts receivable, following up on overdue invoices, and maintaining positive relationships with clients to ensure timely and successful collections."

What we are looking for

Key Responsibilities:
Supports with monitoring accounts receivable and proactively contacts clients/other external parties to collect outstanding payments.




Maintains positive and professional communication with clients/other external parties to address billing inquiries, resolve disputes, and negotiate payment arrangements.
Supports with investigating and resolving billing disputes or discrepancies with clients and internal stakeholders.
Helps with preparing regular reports on collections performance, aging of accounts receivable, and key performance indicators (KPIs) for management review.
Assists with collections forecasting to provide insights into cash flow projections.
Learns how to evaluate client credit risk and how to recommend appropriate credit limits or credit hold actions.
Maintains accurate and up-to-date collections records and documentation.
Performs any other credit analysis duties as required by the role.
Knowledge and Attributes:
Understanding of collections processes and best practices.
Understanding of collections software, financial ana

📌 Associate Collections Analyst (Mumbai)
🏢 NTT Global Data Centers Americas
📍 Mumbai