We are an IT and AV consulting firm offering solutions to and undertaking projects for Govt organizations. We are looking to hire enthusiastic result-oriented individuals for the role of Service Coordinator who are highly organised and have strong administrative and communications skills.

Job responsibilities:
- Developing and maintaining customer relationships.
- Assigning Engineers to customers for onsite troubleshooting.
- Leading a team of engineers.
- Creating regular reports on service levels and requirements.
- Diagnose and resolve hardware and software issues for end-users, both remotely and in office by assigning engineers.
- Implement preventive maintenance schedules, including regular system updates, and backups
- Maintain an inventory of IT hardware, manage hardware procurement.
- Maintain accurate records of maintenance activities, repairs, and inventory.




- Evaluating overall service level and implementing continuous improvement tactics.
- Meeting with clients to evaluate needs and recommend appropriate services.
- Performing regular follow-ups with clients to ensure ongoing satisfaction.

Job Requirements
- Minimum of 2 years of experience in sales positions
- Excellent communication and coordination skills
- Proficient in MS Office
- Exceptional time-management and organizational skills
- Strong leadership and interpersonal skills
- Team player with the ability to maintain company integrity and confidentiality.

Pay: ₹18,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Service Co-ordinator (Okhla)
🏢 HEAMONS
📍 Okhla