Restaurant Operations

- Manage the overall day-to-day operations of the restaurant.

- Ensure smooth opening, service, and closing procedures.

- Monitor SOP compliance across service and operational areas.

- Ensure timely coordination between kitchen, service, and support teams.

- Monitor table turnover, service speed, and overall operational efficiency.

2. Team Management

- Lead, supervise, and motivate the restaurant team.

- Prepare staff schedules and manage manpower effectively.

- Conduct daily briefings and communicate operational priorities.

- Monitor employee attendance, grooming, discipline, and performance.

- Identify training requirements and support staff development.

3.

Customer

Service

- Ensure consistently high standards of customer service.

- Handle customer feedback, complaints, and service recovery professionally.

- Monitor customer satisfaction and take corrective action where required.

- Build a positive customer experience and encourage repeat business.

4. Sales & Cost Control

- Monitor daily sales, business performance, and outlet targets.

- Control food, beverage, consumable, and operational costs.

- Monitor wastage and implement measures to minimize losses.

- Ensure proper handling of cash, billing, discounts,



and complimentary items.

- Support management in achieving revenue and profitability targets.

5. Hygiene & Food Safety

- Ensure compliance with hygiene, sanitation, and food safety standards.

- Conduct regular checks of dining, kitchen, storage, and staff areas.

- Ensure proper grooming and personal hygiene standards.

- Coordinate with the kitchen team to maintain food quality and safety standards.

6. Inventory & Asset Management

- Monitor inventory levels and ensure proper stock handling.

- Coordinate with Purchase and Kitchen teams for stock requirements.

- Ensure proper control and maintenance of restaurant equipment and assets.

- Report damages, shortages, and maintenance requirements promptly.

7. Administration & Compliance

- Maintain required operational records and reports.

- Ensure compliance with company policies and procedures.

- Coordinate with HR, Accounts, Purchase, Kitchen, and other departments.

- Ensure proper implementation of management instructions at the outlet.

Pay: ₹15,352.34 - ₹40,000.00 per month

Advantages

- Food provided

- Provident Fund

Work Location: In person

📌 Restaurant Manager (Chennai)
🏢 Ciclo Cafe Restaurant
📍 Chennai