Supervision and Team Management:
Oversee the billing department and manage a team of billing professionals.

Provide leadership, guidance, and support to staff members.

Conduct training sessions for recent employees and ongoing education for existing staff.

Billing Process Oversight:
Ensure the accuracy and completeness of all billing processes.

Review and analyse billing reports to identify and address any discrepancies or issues.

Compliance:
Stay current with healthcare billing regulations and compliance requirements.

Ensure that billing practices adhere to relevant laws, regulations, and industry standards.

Implement and enforce policies and procedures to maintain compliance.

Revenue Cycle Management:
Manage the billing revenue cycle, from patient registration to final account resolution.

Optimize billing processes to maximize revenue and minimize denials.

Work to improve the efficiency of the revenue cycle and reduce the time it takes to collect payments.

Patient Billing and Customer Service:
Coordinate the patient billing process,



ensuring clear and accurate statements.

Address patient inquiries and concerns related to billing.

Work to improve patient satisfaction with billing processes.

Financial Reporting:
Generate and analyse financial reports related to billing and revenue.

Provide regular updates to senior management on the financial health of the billing department.

Collaboration with Other Departments:
Collaborate with other departments, such as medical coding and finance, to streamline processes and improve communication.

Work with IT to implement and maintain billing software and systems.

Continuous Improvement:
Identify opportunities for process improvement and efficiency.

Implement changes to enhance the effectiveness of billing operations.

Audit and Quality Assurance:
Conduct regular audits of billing records to ensure accuracy and compliance.

Implement quality assurance measures to minimize errors and improve overall billing perfor

📌 Operations Executive (Patna)
🏢 Ford Hospital and Research Center
📍 Patna