Job Description: Store Manager

About us:
We are a Pan-Asian restaurant chain, proud to deliver authentic and rich flavours from across Asia. Our journey began in 2019, founded by a passionate individual with an ambitious vision for the culinary scene. Despite a lack of prior experience, it all started with one small kitchen but a dream that was always big.

About the role:
We are seeking an experienced Cloud Kitchen Manager who can oversee day-to-day kitchen operations and maintain high food quality and service standards. The Cloud Kitchen Manager will be responsible for ensuring smooth order processing, efficient kitchen coordination, inventory management, and timely deliveries while maintaining a solid customer experience. With professionalism, leadership skills, and a positive attitude, they will contribute to the growth, operational efficiency, and brand reputation of our kitchen, while supporting the long-term success of the team.

Responsibilities
- Oversee day-to-day cloud kitchen operations and ensure smooth workflow
- Maintain a positive and productive work culture




- Ensure compliance with hygiene, food safety, and health regulations
- Monitor food quality, packaging standards, and timely order dispatch
- Coordinate with aggregators, delivery partners, and customers to ensure smooth service
- Handle customer queries, feedback, and resolve complaints professionally
- Supervise kitchen staff and provide training and performance feedback
- Manage inventory, stock levels, and procurement of kitchen supplies
- Create staff rosters and assist with payroll coordination
- Ensure compliance with licensing, hygiene, and health & safety standards
- Monitor kitchen operations, food preparation, and portion control
- Check food presentation, packaging, and temperature before dispatch
- Schedule kitchen staff shifts and manage manpower efficiently
- Order food supplies and kitchen equipment as required
- Train kitchen staff on food preparation, plating, packaging, and

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