Key Responsibilities
- Handle inbound and outbound calls for appointment booking.
- Schedule, confirm, and reschedule patient appointments.
- Follow up with leads and patients through calls and WhatsApp.
- Maintain accurate patient records and appointment details in CRM/Excel.
- Coordinate with doctors and clinic staff regarding appointment availability.
- Send appointment reminders and follow-up messages to patients.
- Ensure smooth patient flow and proper slot management.
- Handle patient queries professionally and provide basic consultation guidance.
- Maintain daily booking and follow-up reports.
Required Skills & Qualifications
- Minimum qualification: 12th / Any Degree.
- Experience in telecalling, customer support, or clinic coordination preferred.
- Good communication skills in English and regional language.
- Basic computer knowledge (Excel,
Google Sheets, WhatsApp, CRM).
- Strong convincing and follow-up skills.
- Ability to work under targets and deadlines.
Preferred Qualities
- Patient-friendly and polite communication.
- Positive listening and coordination skills.
- Positive attitude and team player.
- Ability to handle pressure during peak hours.
Salary & Benefits
- Salary: Based on experience and performance.
- Incentives for appointment conversion and attendance.
- Training and growth opportunities available.
Work Location
Doctor Farmer Wellness Center
Anna Nagar
Working Hours
9:00 AM to 6:00 PM
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
📌 Medical Receptionist (Anna Nagar)
🏢 Integfarms my health School
📍 Anna Nagar
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