Designation:TELEPHONE OPERATOR:
Qualification:12th or Above:
Department:Communication-E.P.B.X. Exchange:
Work Experience:1:
Total Opening:1:
Location:Khar, Mumbai:
Role:
- Telephone Operator
Location: - Khar West, Mumbai
What You’ll Do: -
- Answers incoming calls.
- Directs call to patient’s rooms, staff, or departments through the system.
- Places outgoing calls.
- Monitor automated systems for placing collect calls and intervene for a callers needing assistance.
- Provides information about hospital services to concerned person.
- To answer queries of patient and provide details about the Doctors and Hospitals.
- Must be polite and courteous while answering the phone.
- To deal with the people who call at the hospital and solve their queries.
- To give priority to emergency call and to co-ordinate with the consultants / respective department for the same.
- To treat all communication about patients, staff, and other organizational business confidentially.
- To be involved in quality Assurance / Quality control activities.
- To perform all the jobs as may be assigned due to exigencies of work.
- Participation in Continuous Quality Improvement.
What We Are Looking for:
- 12th or Above
What We Offer:
- Market-competitive salary and benefits package
- Opportunities for professional development and career growth
- A collaborative and inclusive work environment