12 Sep
|
NoBroker HR
|
Bengaluru
12 Sep
NoBroker HR
Bengaluru
Company Description NoBroker.com is India’s first Proptech unicorn and a brokerage-free property search platform that directly connects property owners with tenants and buyers. Founded in 2014 by alumni of IIT Bombay, IIT Kanpur, and IIM Ahmedabad, NoBroker.com serves over 3 million customers monthly across major cities including Mumbai, Bengaluru, Pune, Chennai, Delhi-NCR, and Hyderabad. Backed by leading global investors such as Google, General Atlantic, Tiger Global, and others, the company focuses on removing information asymmetry in the real estate market through technology.
Its offerings span verified properties, quality tenants and buyers, online rental agreements, home services, home loans, NRI-focused solutions, and society management software. Team members work in a meritocratic, growth-focused environment with strong emphasis on independence, learning, and collaborative problem-solving.
Role Description The Relationship Manager role is a full-time, on-site position based in the Greater Bengaluru Area.
The Relationship
Manager will guide property owners, tenants, and buyers through the end-to-end real estate journey, including understanding requirements, recommending suitable options on the NoBroker platform, and facilitating smooth interactions between parties.
Responsibilities include managing a portfolio of customers, handling inbound and outbound calls, providing timely updates, resolving queries, and ensuring high levels of satisfaction and conversion.
The role involves close collaboration with internal teams such as sales, operations, and customer support to streamline processes and maintain service quality.
Relationship
Managers are expected to use data and feedback to improve customer experience and contribute to continuous enhancement of NoBroker’s service offerings.
Qualifications
- Strong customer relationship management and client-facing skills, with the ability to build trust and maintain long-term engagement.
- Excellent communication, negotiation, and interpersonal skills to handle diverse customers and align property requirements effectively.
- Basic understanding of real estate transactions, property search processes, and market dynamics (experience in real estate or Proptech is an advantage).
- Proficiency in using digital tools, CRM systems, and online platforms for tracking leads, updating records, and managing customer interactions.
- Ability to work in a quick-paced, target-oriented environment, with strong ownership, problem-solving skills, and attention to detail.
- Bachelor’s degree in any discipline; business, commerce, or related fields are preferred but not mandatory.
- Comfort working on-site in the Greater Bengaluru Area and flexibility to adhere to business schedules and operational requirements.
- Multilingual capabilities (English plus local languages such as Kannada or Hindi) will be beneficial for interacting with a
📌 Relationship Manager (Bengaluru)
🏢 NoBroker HR
📍 Bengaluru