12 Sep
|
Deloitte
|
Hyderabad
12 Sep
Deloitte
Hyderabad
Job Role: QuickBooks Accounting Expert
Location: Hyderabad
Work Mode: Work From Office (5 Days)
Shift Timings: 6:30 PM - 3:00 AM
Kindly Note : Only Apply if you can join Immediately or within 15 Days.
Role Overview
We are looking for a QuickBooks Online Accounting Expert with strong bookkeeping and accounting experience to support U.S.-based customers. The ideal candidate should have hands-on experience with QuickBooks Online, excellent accounting fundamentals, and strong customer-facing communication skills.
This role requires an individual who can understand customer requirements, troubleshoot accounting-related queries, provide appropriate solutions, and deliver a high-quality customer experience through voice and video interactions.
Key Responsibilities
- Provide accounting and bookkeeping support to U.S.-based customers using QuickBooks Online.
- Assist customers with QuickBooks Online features, processes, and accounting-related queries.
- Demonstrate working knowledge of QuickBooks Online Payroll, Payments, and Sales Tax.
- Support customers with data migration and related accounting scenarios.
- Understand customer needs and provide appropriate, consultative recommendations.
- Explain accounting concepts and product functionality clearly to customers.
- Resolve customer queries with strong attention to detail and a customer-first approach.
- Handle multiple customer interactions and tasks while maintaining accuracy and quality.
- Quickly learn and adapt to current accounting concepts, products, tools, and processes.
- Work effectively in a fast-paced virtual environment with minimal supervision.
- Maintain service quality during peak and seasonal periods.
Required Qualifications & Skills
- 3+ years of relevant bookkeeping/accounting experience.
- Minimum 1 year of hands-on experience with QuickBooks Online.
- Graduation/Post graduation in Accounting & Finance – BCom/BBA/Mcom/MBA/CA Inter, CWA Inter
- Exposure and experience US accounting in a customer facing role
- C1 English proficiency
📌 QuickBooks Accounting Expert (Hyderabad)
🏢 Deloitte
📍 Hyderabad