QUALITY MANAGER FOOD / POULTRY INDUSTRY

Position: Quality Manager

Experience: 15+ Years

Industry: Food / Poultry / Meat Processing / Food Manufacturing

Employment Type: Full Time

Location: Gagret, Una

Department: Quality Assurance & Quality Control

Reporting To: Plant Head / General Manager / Management

JOB SUMMARY

We are looking for an experienced and result-oriented Quality Manager with 15+ years of experience in the Food/Poultry Industry to lead the complete Quality Assurance and Quality Control function.

The candidate will be responsible for ensuring compliance with food safety standards, regulatory requirements, customer specifications and internal quality systems across procurement, production, processing, storage, dispatch and finished products.

The ideal candidate should have strong hands-on experience in Poultry/Meat/Food Processing, HACCP, GMP, FSMS, FSSAI compliance, laboratory operations, audits, quality documentation and team management.

KEY RESPONSIBILITIES

1. Quality Assurance & Quality Control

- Lead the overall QA/QC function for the plant.
- Establish, implement and monitor quality standards and SOPs.
- Ensure quality compliance at all stages from raw material receipt to finished-product dispatch.
- Monitor critical quality parameters and ensure corrective/preventive actions.
- Develop and maintain quality control plans, inspection procedures and testing protocols.
- Investigate quality deviations, complaints and non-conformities and implement effective CAPA.

2. Food Safety & Compliance

- Implement and maintain HACCP, GMP, GHP, SSOP and Food Safety Management Systems.
- Ensure compliance with applicable FSSAI regulations and food safety requirements.
- Maintain food safety documentation, records and traceability systems.
- Monitor hygiene, sanitation, pest control, personnel hygiene and plant conditions.
- Conduct regular food safety risk assessments and recommend preventive measures.

3. Poultry / Meat Processing Quality

- Monitor quality of live birds/raw poultry, ingredients, packaging materials and other inputs.
- Establish specifications for incoming raw materials and finished products.
- Monitor processing parameters, product handling, chilling/freezing,



storage and dispatch conditions.
- Ensure cold-chain and temperature-control compliance.
- Monitor microbiological and chemical quality parameters wherever applicable.
- Ensure product traceability and effective recall procedures.

4. Laboratory & Testing

- Supervise the quality laboratory and testing activities.
- Define sampling plans and testing frequencies.
- Coordinate microbiological, chemical and physical testing through internal/external laboratories.
- Review test reports and take appropriate action on deviations.
- Ensure calibration and verification of laboratory and quality-control equipment.

5. Audits & Certifications

- Lead internal, external and customer audits.
- Coordinate statutory and regulatory inspections.
- Prepare the organization for certification and surveillance audits.
- Ensure timely closure of audit observations and non-conformities.
- Maintain audit-related documentation and compliance records.

6. Supplier & Vendor Quality

- Develop and monitor supplier quality standards.
- Evaluate and approve suppliers based on quality and food-safety requirements.
- Conduct supplier audits where required.
- Monitor incoming material quality and supplier performance.
- Work with procurement and suppliers to resolve recurring quality issues.

7. Customer Complaints

- Lead investigation of customer complaints.
- Conduct root-cause analysis using appropriate problem-solving techniques.
- Implement corrective and preventive actions.
- Track complaint trends and develop preventive measures to reduce recurrence.

8. Team Management

- Lead and mentor the QA/QC team.
- Define responsibilities, KPIs and performance standards.
- Conduct training on food safety, hygiene, GMP, SOPs and quality systems.
- Build a solid quality and food-safety culture across the organization.

REQUIRED SKILLS





- Food Safety & Quality Management
- HACCP
- GMP / GHP / SSOP
- FSSAI Compliance
- FSMS
- Quality Assurance & Quality Control
- Poultry / Meat Processing Quality
- Microbiological & Chemical Testing
- CAPA & Root Cause Analysis
- Internal & External Audits
- Supplier Quality Management
- Customer Complaint Management
- Food Safety Risk Assessment
- Traceability & Recall Management
- Cold Chain Management
- SOP & Quality Documentation
- Team Leadership & People Management

EDUCATIONAL QUALIFICATION

Preferred:

- B.Tech / M.Tech Food Technology / Dairy Technology / Biotechnology / Microbiology / Food Science
- M.Sc. – Food Technology / Microbiology / Food Science
- Relevant qualification in Food Safety / Quality Management

EXPERIENCE

- Minimum 15 years of relevant experience in Quality Assurance / Quality Control.
- Candidates with solid experience in Poultry, Meat Processing, Food Processing, Frozen Food, Ready-to-Eat or other food manufacturing industries will be preferred.
- Minimum 5 years of experience in a managerial/leadership role is preferred.
- Strong exposure to plant-level quality and food safety operations is essential.

CANDIDATE PROFILE The ideal candidate should be:

- Strong in technical and practical quality management.
- Experienced in managing large QA/QC teams.
- Capable of independently handling plant quality operations.
- Strong in regulatory compliance and documentation.
- Analytical and effective in root-cause analysis.
- Able to coordinate effectively with Production, Procurement, Maintenance, Stores, Dispatch and Management.
- Comfortable working in a quick-paced food manufacturing environment.
- Strong in communication, leadership and decision-making.

KEY PERFORMANCE INDICATORS (KPIs)

- Reduction in customer complaints
- Reduction in product rejection/rework
- Food safety compliance
- Audit performance and timely CAPA closure
- Raw material and finished-product quality
- Microbiological compliance
- Supplier quality performance
- SOP and process compliance
- Traceability and recall readiness
- QA/QC team performance
- Reduction in quality-related losses

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