Qualification: MBA(Hospital Management)

Position-Quality Executive

Job Summary The Quality Executive will be responsible for maintaining and monitoring quality standards across branches, ensuring proper documentation, supporting NABH compliance, coordinating with the Learning & Development (L&D;) department, and conducting regular audits and branch visits to ensure adherence to organizational policies and standards.

Key Responsibilities

Documentation Management

- Maintain and update quality-related documents, records, checklists, and reports.
- Ensure all required documents are properly maintained and readily available for audits.
- Monitor documentation accuracy and completeness across branches.

L&D; Coordination

- Coordinate with the Learning & Development (L&D;) Department for quality-related training programs.
- Identify training requirements based on audit findings and quality gaps.
- Follow up on completion of mandatory training and maintain relevant records.

NABH Coordination

- Coordinate with concerned departments and branches for NABH accreditation and compliance activities.
- Support preparation and maintenance of NABH-related documents and records.
- Monitor compliance with NABH standards and assist in closing identified gaps.
- Coordinate during NABH assessments, inspections, and related activities.

Quality Auditing

- Conduct regular internal audits to assess compliance with organizational standards and procedures.
- Identify non-conformities, gaps,



and areas requiring improvement.
- Prepare audit reports and follow up on corrective and preventive actions (CAPA).
- Monitor closure of audit observations within the defined timelines.

Branch Visits & Quality Checks

- Conduct regular visits to branches to assess quality and operational compliance.
- Verify whether all required files, registers, records, and documents are properly maintained.
- Check the accuracy, completeness, and availability of patient/operational records as applicable.
- Identify deviations and coordinate with branch teams for corrective action.
- Submit branch visit reports with observations and recommendations.
- Quality Improvement
- Monitor compliance with established SOPs, policies, and quality standards.
- Support continuous quality improvement initiatives across branches.
- Track recurring issues and recommend appropriate corrective measures.
- Maintain records of quality indicators, audit findings, and improvement activities.

Key Skills

- Valuable knowledge of quality management and documentation
- Understanding of NABH standards and accreditation requirements
- Strong auditing and observation skills
- Excellent documentation and reporting abilities
- Ability to travel for branch visits
- Proficiency in MS Office, especially Excel and Word

Pay: ₹15,000.00 per month

Benefits

- Health insurance
- Life insurance
- Provident Fund

Work Location: In person

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