Hello All,

Greetings from ZettaMine!!!

Citrix L3 Engineer

Location: Bengaluru

Years of Experience: 8 to 10 Years

Shift Timings: Rotational

Notice Period: Immediate Joiners

Job Summary

We are seeking an experienced Citrix L3 Engineer to manage support and continuously optimize Citrix Virtual Apps and Desktops environments. This role demands deep technical expertise, strong analytical and troubleshooting capabilities, and the ability to lead initiatives that enhance performance, security, scalability, and reliability of enterprise virtualization platforms.

Key Responsibilities

- Provide advanced L3 technical support for Citrix environments, ensuring high availability, optimal performance, and robust security of virtual applications and desktops.
- Perform end-to-end technical studies across the project lifecycle, including:
- Prospect and feasibility analysis
- Requirements definition and scoping
- Cost and workload estimation
- Implementation planning and deployment support
- Lead and manage minor and major projects, including initiatives involving:
- New interface deployments
- Security enhancements
- Workstation consistency and standardization
- Virtualization infrastructure upgrades
- Demonstrate strong Citrix problem-solving and performance optimization skills.
- Design, manage, and maintain Citrix Machine Creation Services (MCS).
- Handle Machine Catalog updates using MCS.
- Troubleshoot and resolve FSLogix profile-related issues.




- Perform vulnerability management activities related to Citrix and Windows platforms.
- Manage Citrix server and VDI patching, including:
- Windows security patching
- Platform updates and corrective maintenance
- Oversee day-to-day operations of Citrix infrastructure and associated services, including upgrades and maintenance activities.
- Lead Proof of Concept (POC) initiatives for new and emerging technologies, e.g., Windows Server 2022 application virtualization solutions.
- Provide expert-level support and guidance to operations teams, headquarters, subsidiaries, and other IT stakeholders.
- Ensure solutions are sustainable, scalable, and aligned with industry best practices and market standards.
- Conduct opportunity and feasibility studies to support strategic IT decision-making.
- Collaborate effectively with cross-functional teams to drive continuous improvement in virtualization services.

Required Skills & Experience

Citrix Technologies

- Citrix Virtual Apps and Desktops
- Citrix XenApp
- Citrix Machine Creation Services (MCS)
- Citrix NetScaler ADC

Supporting Tools & Platforms

- FSLogix
- Ivanti Workspace Control
- VMware
- Microsoft Hyper-V
- Microsoft Windows Server and Desktop Operating Systems

Interested candidates kindly share your updated CV to [email protected] or WhatsApp to (phone hidden).

Thanks & Regards,

Aruna.M

📌 [QBMXCitrixEngineer (Bengaluru)
🏢 ZettaMine Labs
📍 Bengaluru