Department: Project Management / Client Services

Employment Type: Full-Time

Location: Nerul, Navi Mumbai

About Us The Fast Way is a technology and digital services company helping businesses build, manage, and grow their tech products and digital presence.

We bring together design, development, and technology to deliver practical, scalable solutions.

Since 2018, we've delivered projects across Blockchain, AI/ML, FinTech, HealthTech, and SaaS , working with clients across four continents who have collectively raised over $500M .

Role Overview

We are looking for a Project Manager who will act as the primary link between our clients and internal delivery teams.

You will manage day-to-day client communication, coordinate Design, Development, and QA , track project tasks and timelines, and make sure the team and client are aligned on requirements, priorities, and deliverables.

This is a hands-on role suited for someone who is highly organized, proactive, and strong at communication and follow-ups .

Key Responsibilities

Client & Stakeholder Management

- Act as the primary point of contact (POC) for assigned clients.
- Manage day-to-day client communication, including updates, meetings, feedback, and follow-ups.
- Understand client requirements and translate them into clear tasks and deliverables.
- Set and manage expectations around scope, timelines, priorities, and deliverables.
- Proactively communicate project risks, dependencies, blockers, and delays.
- Track client feedback and ensure it is properly communicated to the internal team.

Project & Task Management

- Manage project tasks across Design, Development, and QA .
- Assign, prioritize, track, and follow up on tasks.
- Maintain project timelines, milestones, and delivery plans.
- Coordinate handoffs between Design → Development → QA → Client.




- Follow up with team members to ensure tasks are completed on time.
- Identify blockers and dependencies and ensure they are addressed.
- Help ensure deliverables meet the agreed requirements and acceptance criteria.

Requirements & Scope Management

- Participate in requirement-gathering and client discovery sessions.
- Document requirements, decisions, action items, and approvals.
- Identify scope changes and communicate their impact on timelines and delivery.
- Maintain a clear and updated source of truth for project requirements.
- Coordinate client reviews, feedback cycles, and approvals.

Documentation & Process

- Create and maintain client onboarding documents, project briefs, requirement documents, meeting notes, action items, and delivery/handover documents .
- Maintain project documentation throughout the project lifecycle.
- Create and improve SOPs and internal processes for project onboarding and delivery.
- Ensure important decisions and requirements are documented rather than remaining only in calls or chats.

Project Reporting

- Provide regular project status updates to clients and internal leadership.
- Track project progress against timelines and milestones.
- Highlight risks, blockers, dependencies, and areas requiring attention.
- Support UAT, client reviews, final approvals, and project handover.

Required Qualifications

- 1+ years of experience in Project Management, Account Management, Client Services,



or a similar role.
- Experience working with or coordinating Design, Development, and QA teams .
- Strong verbal and written communication skills.
- Strong organizational, follow-up, and time-management skills.
- Ability to manage multiple projects, priorities, and deadlines.
- Working knowledge of Agile, Scrum, Waterfall, or hybrid project management methodologies .
- Ability to understand technical requirements and communicate them clearly to both technical and non-technical stakeholders.
- Strong documentation and process-oriented mindset.

Preferred Qualifications

- Experience working in a software development company, digital agency, SaaS company, or technology services environment .
- Exposure to Agile/Scrum ceremonies such as stand-ups, sprint planning, reviews, and retrospectives.
- Basic understanding of SDLC, software development, UI/UX, and QA processes .
- Experience creating project documentation, SOPs, or process guides.
- PMP, CSM, or other PM certification is a plus, but not required .

What We're Looking For We're looking for someone who takes ownership .

The ideal candidate is someone who can confidently speak with a client in the morning, coordinate with Design and Development during the day, work with QA before delivery, and make sure everyone knows what needs to happen next .

Equal Opportunity Employer The Fast Way is an Equal Chance Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable law.

📌 Project Manager – Client Communication & Delivery (Navi Mumbai)
🏢 The Fast Way
📍 Navi Mumbai