Job Description
We are looking for a proactive and energetic Admission Manager to lead and nurture our education consultants / partners. The candidate will be responsible for equipping partners with the knowledge and tools necessary to guide students through the admission process. The role also involves closely monitoring the application journey and aimed at conversion.
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nKey Responsibilities:
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nTraining & Development:
nConduct regular training sessions for admission consultants and their counselors on college offerings, admission criteria, benefits, and USPs.
nEnsure all consultants and their Counselors are aligned with updated information, FAQs, and communication guidelines.
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nConversion Strategy & Support:
nWork closely with consultants to monitor lead progress and follow up on shortlisted candidates.
nGuide consultants in handling objections and improve the conversion funnel from inquiry to registration.
nPersonally assist in high-potential or escalated cases to close admissions.
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nProcess Management:
nDesign amd Maintain SOPs for student counseling,
documentation, and registration.
nOversee the smooth execution of the selection process (counseling, interviews, documentation, etc.).
nCoordinate with college admission teams to get timely updates on student selections.
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nStudent Engagement & Closure:
nDevelop scripts and follow-up formats for post-selection communication.
nEnsure that selected students receive all necessary guidance and reminders until registration fee is paid.
nTrack and report registration conversion rates and identify gaps or bottlenecks.
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nReporting & Analysis:
nMaintain dashboards for consultant performance, student status, and conversion metrics.
nProvide regular reports to senior management and suggest improvements based on data insights.
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nKey Skills & Competencies:
nStrong knowledge of admission procedures and education systems (especially MBA/PGDM preferred).
nExcellent communication, interpersona