Job DescriptionJob Profile:
NThe role will be responsible for implementing SFE process, optimizing field efforts, sales performance, driving strategic customer engagement, performance management and managing critical sales enablement systems.
NKey Responsibilities:
N1. SFE Framework Implementation
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- Develop and execute a comprehensive Sales Force Effectiveness strategy tailored to Emerging Markets and Australia in collaboration with Central SFE Team. N
- Drive process-centric customer engagement through: N
- Regular communication and update mechanisms N
- Strategic customer segmentation and targeted approach N
- Continuous monitoring and refinement of engagement strategies N
- Create and implement best practices for sales team performance optimization N

n2. CRM System Management
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- System Administration N
- Oversee complete CRM system lifecycle management N
- Ensure system reliability, performance, and continuous improvement N

nMaster Data Management
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- Act as adminn
- Maintain and update master data with highest accuracy N




- Implement data governance protocols N
- Design and deliver comprehensive CRM system training programs N
- Develop user guides andsupport documentation N
- Monitor user adoption and system utilization metrics N

n3. Incentive and Rewards Program Management
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- Incentive ProgramDesign and disbursement. N
- Assist Central SFE develop creative incentive structures N
- Manage incentive program budgets N
- Incentive calculation and timely and accurate disbursement N
- Implement incentive andtarget setting framework. N

n4. Performance Management
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- Manage sales management BI tool N
- Generate excel dashboards, reports and update N
- Maintain sales, effortsand incentive records for audit. N

n5. Cross-functional collaboration
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- Collaborate with the Central SFE and manage activities as per the framework. N
- Marketing, medical, analytics, SFE, Training, Supply etc)

📌 Sfe Manager (Alibag)
🏢 Cipla
📍 Alibag