WE’RE HIRING!

PATIENT CARE COORDINATOR

LOCATION

Vadodara, Gujarat

WORKING HOURS

5:00 PM – 2:30 AM IST

JOB TYPE

Full-Time | On-site

INDUSTRY

U.S. Healthcare / Medical Practice Administration

EMPLOYMENT TYPE

Full-Time

Position Overview

Ability Management Services Private Limited is looking for a professional and detail-oriented Patient Care Coordinator to provide non-clinical administrative support to U.S.-based medical practices. The ideal candidate will communicate confidently with U.S. patients and healthcare teams, coordinate patient-related administrative activities, and maintain accurate records while following client workflows, SOPs, and HIPAA requirements.

Key Responsibilities

· Make and receive patient calls and provide professional, courteous customer service.

· Schedule, reschedule, confirm, and coordinate patient appointments.

· Communicate with patients regarding appointments, referrals, follow-ups, and administrative matters.

· Document patient communications accurately in EHR/EMR or practice-management systems.

· Communicate with insurance companies regarding authorization requests and follow-ups.

· Manage electronic documents, faxes, forms, referrals, work queues, and administrative requests.





· Maintain accurate patient and office records and coordinate assigned tasks with U.S.-based medical-office teams.

· Follow client-specific workflows, protocols, SOPs, and HIPAA requirements.

Who We’re Looking For

· Excellent English communication skills, both written and verbal.

· Professional telephone etiquette and confidence communicating with U.S. patients.

· Strong computer, internet, EHR/EMR, and practice-management system skills.

· Proactive, responsible, reliable, and comfortable managing multiple tasks.

· Able to learn new healthcare software and work independently in an in office environment.

· Committed to patient confidentiality and HIPAA awareness.

· Willing and able to work from 5:00 PM to 2:30 AM IST.

Why Join Us?

Work with U.S.-based medical practices and build valuable experience in healthcare administration, patient coordination, insurance processes, and practice management while developing a long-term career in U.S. healthcare operations.

Send your resume [email protected]

Pay: ₹15,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Patient Care Coordinator (Vadodara)
🏢 Ability Management Services Private
📍 Vadodara