12 Sep
|
Openhire
|
Bengaluru
12 Sep
Openhire
Bengaluru
Job DescriptionLocation: Bengaluru, Bellandur, in-office
NExperience: Graduate in any relevant field
NSalary: Rs 3,20,000 Rs 3,50,000 per annum
NVariable pay: Rs 25,000 Rs 35,000
NJoining bonus: Rs 10,000
NTransportation: One-way cab facility up to 15km
NWe are looking for a dedicated customer service associate to deliver people-focused customer interactions. The primary focus is to drive brand loyalty through exceptional service and digital-first support. This role is ideal for individuals who thrive in a fast-paced environment and are passionate about helping others.
NKey Responsibilities:
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- Provide exceptional support to ensure high levels of customer satisfaction. N
- Address customer inquiries and resolve issues across various digital and voice channels. N
- Execute technical support tasks and troubleshoot basic user problems. N
- Apply analytical problem-solving to improve the overall support experience. N
- Integrate customer feedback to refine service quality and efficiency. N
- Collaborate with dedicated teams to maintain digital trust and safety. N
- Manage daily interactions with a focus on revenue generation and brand growth. N
nSkillset
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- Strong interpersonal skills and a natural ability to ensure customer satisfaction. N
- Excellent written and verbal communication skills. N
- Analytical mindset withthe ability to solve problems quickly. N
- Adaptability to work ina energetic, high-pressure environment. N
- Bachelor's degree in a relevant field of study. N
- Previous experience in a startup or fast-paced setting is a plus. N
📌 Hiring: Customer Support Executive (Bengaluru)
🏢 Openhire
📍 Bengaluru