Job Summary

- 70% client telecalling and 30% backend operations work.
- Make incoming and outgoing calls to clients.
- Understand client requirements and resolve queries.
- Follow up with clients for pending requirements and updates.
- Coordinate with internal teams for smooth operations.
- Handle data entry, documentation, and backend activities.
- Maintain client records and operational reports.
- Track pending tasks and ensure timely completion.
- Provide regular updates to the concerned team.
- Perform other operational tasks as assigned.

Required Skills:*

* Positive communication and telecalling skills.

- Customer-focused and confident approach.
- Basic knowledge of MS Excel/Office.
- Good follow-up and coordination skills.
- Ability to multitask and manage work efficiently.

Pay: ₹20,000.00 - ₹25,000.00 per month

Education

- Bachelor's (Preferred)

Experience:
- Customer service: 2 years (Preferred)

Work Location: In person

📌 Operation Executive (Telecaller) (Ghansoli)
🏢 Redma Ideas
📍 Ghansoli