We are looking for a fresher candidate with good communication skills and basic computer knowledge to handle customer inquiries, telecalling, lead follow-ups, basic sales coordination, and assist with printing-related work when required.

The main responsibility will be to contact leads received through IndiaMART, Right Marc Solutions, website inquiries, and other lead sources, understand customer requirements, and regularly follow up until the inquiry is closed or converted.

The candidate may also assist the team with basic printing, order processing, and operational work as needed.

Freshers are welcome. Proper training will be provided.

Key Responsibilities

- Telecalling: Call new and existing leads to understand their requirements and introduce our products and services.
- IndiaMART Lead Handling: Check new IndiaMART inquiries regularly, contact customers promptly, understand their requirements, and maintain proper follow-up.
- Right Marc Solutions Leads: Handle leads and inquiries generated through Right Marc Solutions, website forms, and other online sources.
- Lead Follow-Up: Regularly follow up with interested customers through calls and WhatsApp until the lead is converted, closed, or marked as not interested.
- Lead Status Updates: Maintain accurate lead status, customer requirements, notes, next follow-up dates, and communication history.
- Quotation Coordination: Collect customer requirements and coordinate with the team for pricing, quotations, samples, and product information.
- WhatsApp Communication: Share product images, catalogues, quotations, samples, and relevant information with customers.
- Customer Relationship: Maintain professional communication with customers and respond to their queries promptly.
- Order Coordination: Assist with order confirmation and coordinate with the internal team after a lead is converted.
- Basic Printing Assistance: Assist the production team with basic printing-related work such as T-shirt printing, DTF printing, mug printing, UV printing, packing,



or other easy production tasks when required.
- Basic Stock & Order Work: Help with basic stock updates, order records, packing, and order processing when needed.
- Basic Computer Work: Use Excel, CRM/lead management systems, email, WhatsApp, website tools, and other software required for daily work.
- Product Knowledge: Learn about corporate gifting, customized printing, promotional products, T-shirts, DTF printing, UV printing, and other Right Marc products and services.

Requirements
- Basic computer knowledge, including Excel, data entry, email, and internet usage.
- Good communication skills in Gujarati and Hindi; basic English communication is preferred.
- Comfortable speaking with customers over the phone.
- Comfortable doing regular customer follow-ups.
- Good listening skills and ability to understand customer requirements.
- Willingness to learn sales, corporate gifting, printing, and e-commerce operations.
- Basic knowledge of WhatsApp and online tools.
- Attention to detail when recording customer information and follow-up dates.
- Willingness to assist with basic printing and operational work when required.
- No prior experience required – Freshers are welcome.

Preferred Skills
- Interest in telecalling, customer service, sales, or business development.
- Basic understanding of IndiaMART or other B2B marketplaces is an advantage.
- Ability to communicate confidently and build good customer relationships.
- Comfortable working with daily leads and follow-up targets.
- Interest in learning printing and customized product operations.

Benefits
- Training in telecalling, lead management, IndiaMART, sales follow-up, corporate gifting, and printing services.
- Practical experience in B2B sales and customer handling.
- Hands-on exposure to printing and customized product operations.
- Opportunity to learn CRM and lead-management processes.
- Opportunity to grow into roles such as Sales Executive, Lead Management Executive, Customer Relationship Executive, or Business Development Executive.

Job Types: Full-time, Fresher Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Office Assistant (Rajkot)
🏢 Right Marc
📍 Rajkot