Job Summary

We are looking for a skilled, friendly, and well-organized Medical Receptionist to join our hospital team.

The Medical

Receptionist will be responsible for welcoming patients and visitors, managing appointments, handling front-desk activities, coordinating with doctors and departments, and ensuring a smooth and positive patient experience.

Key Responsibilities

- Greet and assist patients, attendants, and visitors in a courteous and professional manner.

- Manage patient registration, appointments, admissions, and related documentation.

- Answer telephone calls, respond to patient enquiries, and direct calls to the appropriate department.

- Coordinate appointments with doctors, consultants, diagnostic services, and other departments.

- Maintain accurate patient records and ensure confidentiality of patient information.

- Guide patients regarding hospital departments, services, procedures, and billing processes.

- Coordinate with nursing, billing, laboratory, pharmacy, and other hospital departments as required.

- Handle front-office documentation, reports, forms, and daily records.

- Assist with billing, payments, insurance/TPA coordination, or other front-office activities as assigned.

- Manage patient queues and help ensure efficient movement of patients through the hospital.





- Handle patient concerns politely and escalate issues to the appropriate supervisor when necessary.

- Maintain a clean, organized, and professional reception area.

- Follow hospital policies, procedures, safety standards, and patient-service protocols.

- Support other administrative and front-office activities as required.

Required Skills & Qualifications

- Graduate / 12th pass; qualification in healthcare administration or a related field is an advantage.

- Previous experience as a Medical Receptionist, Hospital Front Office Executive, Patient Care Executive, or similar role is preferred.

- Excellent communication and interpersonal skills.

- Good English and local language communication skills.

- Basic computer knowledge and familiarity with MS Office/hospital software.

- Good organizational and time-management skills.

- Professional appearance and a patient-friendly attitude.

- Ability to remain calm and courteous in a busy hospital environment.

- Strong attention to detail and ability to maintain confidentiality.

What We Offer

- Professional and supportive working environment.

- Opportunity to work in a reputed healthcare organization.

- Learning and career-development opportunities.

- Exposure to hospital operations and patient-care services.

Pay: From ₹15,000.00 per month

Work Location: In person

📌 Medical Receptionist (Bengaluru)
🏢 Shankar Super Speciality Hospital
📍 Bengaluru