Divine Real Estate & Finance Services is hiring a Loan Document Processing Executive for its office in Kudasan, Gandhinagar.

Location: Office 331, Third Floor, Suyash Solitaire, near Podar International School, Gandhinagar, Gujarat 382421

Job type: Full-time, work from office every day

Experience: 1+ year or Fresher with good communication skills preferred in loan processing, banking, NBFC, home loans, mortgages, finance or real estate documentation

Salary: 12-15k/Month

You will sit between the customer and the bank.

Your job is to make sure every required document is collected, every query is answered and every loan file keeps moving on time.

Key responsibilities

- Work from the office every day from a dedicated desk.
- Take ownership of all active loan files.
- Record customer details, loan stage, pending documents, next follow-up and expected submission date.
- Call and message customers for pending KYC, income, bank, property and other lender-required documents.
- Explain clearly why each document is needed and how delays can affect the loan process.
- Stay in regular contact with customers and build trust throughout the process.
- Check documents for completeness, clarity, signatures and correct details.
- Prepare, scan, organise and submit document sets to the respective bank officer or manager.
- Visit or coordinate with bank branches when required.




- Follow up with bank officers and managers on document receipt, queries, approvals and disbursal.
- Track each case until the next stage is completed.
- Update the company tracker, CRM or Excel sheet every day.
- Share regular updates with the internal team.
- Keep customer KYC and financial information confidential.

What we are looking for

- Graduate preferred. Commerce, Finance or Business Administration will be an advantage.
- 1+ year of experience in loan processing, banking operations, NBFC, home loans, mortgage or documentation.
- Freshers with strong communication and follow-up skills may also apply.
- Comfortable speaking with customers and bank staff every day.
- Positive Gujarati or Hindi communication, with basic English for emails and documents.
- Basic knowledge of MS Excel, Google Sheets, email, WhatsApp and PDF documents.
- Patient, organised and comfortable handling several loan files at the same time.
- Willing to follow up until the file is properly submitted and closed.

This is a loan operations and customer coordination role. It is not a pure sales job.

To apply, send your CV to [[email protected] or (phone hidden)] with the subject line:

Application: Loan Document Processing Executive – Gandhinagar

📌 Loan Document Processing Executive (Gandhinagar)
🏢 Divine Real Estate u0026 Finance
📍 Gandhinagar