We enable financial institutions to become digital leaders.

As a professional team of global scale, we work with best clients for outstanding and exciting projects, in an environment where we learn amazing things every day. Each code, each voice, each contribution, each challenge, each success is celebrated here.

We welcome candidates who share our values, have the skills and are passionate to enjoy our journey to build the digital future of finance, together.

About Job:

We are looking for a highly skilled and motivated Lead Quality Engineer, having 10+ years of solid experience in the Microsoft Dynamics 365 CRM domain. The ideal candidate will not only possess deep domain knowledge and strong QA skills but also demonstrate the ability to lead QA initiatives, mentor team members, and collaborate cross-functionally to ensure delivery of high-quality financial products.

What you will be doing:

- Develop high quality test strategy/plans, test cases and ensuing complete execution
- Review analysis documents, and testing requirements, assess the impact on test plans and schedules
- Defines, designs, and delivers all testing work, including Functional Testing, System Integration Testing
- Perform regression, functional, integration, system testing
- Regression, and support User Acceptance Testing (undertaken by subject matter experts situated within the business)
- Organizes and maintains the test script library
- Monitors, measures, control, and reports to management on test progress, product quality, test results, and test completion
- Targets Zero UAT defects that the delivered software application to the customer. Should be able to take responsibility and initiative in the job's decision-making and implementation phases. Collect information, analyze data, reach a result, and give the quality level of application based on objective quality metrics.
- Participates in daily stand-up meetings, defect triage calls
- Responsible for working with third party suppliers/clients for defect management
- Leads the QA (Quality Assurance) activities of one or more projects
- Provides leadership and guidance to the test team on best practices
- Collaborates with team members. Works closely with analysts, developers, and project managers to ensure that the software application is delivered on time and meets the quality targets.
- Supports tests manager to identify risks and develop mitigation strategies.

What we are looking for:

- 10+ years of experience in Software Quality Engineering / Testing, with proven experience in a QA/QE Lead or Test Lead role.
- Strong understanding of Software Testing principles,



STLC, SDLC, test levels, test techniques, and defect management processes.
- Strong hands-on experience in Microsoft Dynamics 365 CRM
- Strong functional understanding of Dynamics 365 CRM concepts, including entities/tables, forms, views, business process flows, workflows, business rules, security roles, integrations, and data relationships.
- Experience testing Dynamics 365 CRM business processes across modules such as Sales, Customer Service / Case Management, Contact Management, and Customer 360.
- Ability to understand complex end-to-end CRM business flows and validate functionality across Dynamics 365, integrated applications, APIs, and backend systems.
- Ability to own end-to-end QE activities of a project, including test strategy, estimation, planning, test case preparation, execution, defect management, regression, SIT readiness, and UAT quality gatekeeping.
- Ability to review business requirements, functional specifications, user stories, and solution designs from a quality perspective, identify gaps and ambiguities early, and ensure adequate test coverage.
- Proven experience with Shift-Left Quality Engineering, working closely with Business Analysts, Product Owners, Developers, and Solution teams during requirement analysis and solution design.
- Strong experience in test scenario and test case design and review, ensuring appropriate functional, integration, negative, boundary, edge-case, and end-to-end coverage.
- Ability to lead and coordinate a QE team, including workload planning, task allocation, progress tracking, mentoring, review of deliverables, and identification of resource or capability gaps.
- Ability to monitor and communicate project quality through meaningful metrics, including test execution progress, defect trends, defect leakage, blocked scenarios, coverage gaps, and release readiness.
- Strong ability to identify quality, scope, dependency, environment, resource, and timeline risks early, define mitigation actions, and escalate them appropriately.
- Experience in defect triage and root-cause discussions, with the ability to distinguish between product defects, requirement gaps, configuration issues, integration problems, change requests,



and out-of-scope items.
- Ability to define and enforce entry/exit criteria and quality gates across Internal Testing, SIT, Regression, and UAT phases.
- Strong understanding of integration testing, including validation of Dynamics 365 integrations with external systems, APIs, middleware, databases, and other enterprise applications.
- Experience with test management and defect tracking tools such as Azure DevOps, JIRA, TestRail, or equivalent platforms.
- Ability to collaborate with Automation and Development teams to identify suitable automation candidates and maintain effective regression coverage.
- Strong leadership and mentoring skills, with the ability to guide QA/QE engineers, improve testing practices, review team deliverables, and maintain consistent quality standards.
- Strong stakeholder management, communication, and influencing skills, with the ability to represent QE in project and senior management discussions, communicate quality risks clearly, and challenge unrealistic timelines or quality expectations when required.
- Proactive, analytical, and detail-oriented mindset with a strong sense of ownership and accountability for overall product and release quality.
- Experience in banking and financial services CRM implementations is highly preferable.

What we are offering:

- Remote Freedom, Your Way: At VeriPark we believe in the power of talent, no matter where it resides. Design your ideal workspace and achieve the perfect work-life balance.
- Performance-Linked Bonus: Your hard work doesn't go unnoticed! Enjoy a performance-linked bonus as a testament to your dedication!
- Employee Wellbeing: Enjoy a comprehensive benefits package, including Remote Work Support, Health Insurance, Care Program, and Employee Wellbeing Program with Heltia or MantraCare Membership. We care you!
- Birthday Leave, Because You Matter: We value your special moments! Take the day off on your birthday and treat yourself.
- Unleash Your Potential: Develop yourself with VeriPark Academy opportunities; webinars, and in-house training sessions.
- Together Culture: Even in a remote world, we cultivate connections through engaging face-to-face gatherings as well as online fun events two times in a year. Special information sharing environment where you can update & align yourself.
- Reward & Recognition, Celebrating Your Success: Your contributions deserve to be recognized! Be part of our Reward & Recognition Program, featuring exciting awards such as a One-Week Work & Travel Experience and other experience-based rewards.

📌 Lead Quality Engineer - Microsoft Dynamics CRM Testing (Bengaluru)
🏢 VeriPark
📍 Bengaluru