TCS Hiring for AWS Infra Support Engineer
Experience Range: - 06 To 08 Years (Mandatory)
(Note: Candidates below 6 years of IT experience shall not be considered)
Job Locations : Bengaluru, Hyderabad
JOB DESCRIPTION
Role Overview:
We are seeking a skilled L1.5 Support Engineer with solid expertise in AWS infrastructure and production support. The candidate will be responsible for monitoring, troubleshooting, and maintaining cloud-based applications and infrastructure, ensuring high availability and reliability.
Key Responsibilities:
Monitor application and infrastructure alerts and respond within SLA. Perform initial troubleshooting, issue triaging, and escalate when required. Manage incidents, service requests, and change requests using Service Now/Jira. Ensure system uptime, performance, and reliability. Collaborate with L2/L3 teams and development teams for issue resolution. Maintain documentation and knowledge base articles. Support deployment activities and CI/CD pipelines. Required Skills:
1) AWS Infrastructure :
Experience with AWS services: EC2, EBS, ECS, EKS, RDS, S3,



Load Balancer, Elastic Cache, IAM, Route 53, Lambda, Auto Scaling. Basic knowledge of IAM roles and cloud security best practices. Familiarity with Code Pipeline and CI/CD workflows. Experience with Ansible Tower and Python scripting. 2) Monitoring & Ticketing Tools:
Hands-on experience with Datadog (Synthetic & RUM Monitoring). Working knowledge of Splunk ITSI and AWS Cloud Watch. Experience in Service Now (CRQ, Incident, MIM, CTASK, SCTASK) and Jira. 3) Source Code Management:
Experience with Git Hub for version control. Knowledge of Nexus Repository management. 4) Application Runtime & Middleware:
Experience with Apache Tomcat and Apache HTTP Server. Support for Java-based applications. Working knowledge of Adobe Experience Manager (AEM – Author, Publisher, Dispatcher, Cache). Basic Python knowledge. 5) Operating Systems:
Hands-on experience with Linux (RHEL and Amazon Linux). Knowledge of

📌 Aws infra support engineer (Bengaluru)
🏢 Tata Consultancy Services
📍 Bengaluru