Desired Skills

- Robust understanding of banking, partnerships, alliances and the payments/fintech ecosystem.

- Proven ability to develop and manage strategic relationships with Banks, PayFacs, PSPs and other relevant ecosystem partners.

- Strong client management and relationship-building skills, with a customer-centric approach.

- Understanding of Card Acceptance, Micro ATMs, AePS, Aadhaar Pay and POS Hardware.

- Excellent communication and stakeholder management skills in English and Tamil, with the ability to articulate ideas clearly and concisely.

- Ability to influence, collaborate, negotiate and effectively engage with internal and external stakeholders.

- Demonstrated ability to understand client requirements and recommend appropriate, best-fit solutions.

- Proven track record of generating new business, developing partnerships and driving revenue through upselling and cross-selling opportunities.

- Strong understanding of competitive positioning and the ability to effectively communicate product value propositions.

- Experience managing a large customer portfolio while building and strengthening long-term relationships.

- Strong strategic thinking, with the ability to develop account roadmaps, partnership strategies and business development plans.

- Target-oriented mindset with strong individual ownership and accountability for revenue and growth objectives.

- Excellent attention to detail, interpersonal skills and ability to work collaboratively across functions.

Job Requirements

- Seeking a dynamic,



passionate and experienced professional in Key Account Management, Partnerships, or Business Development within the payments ecosystem.

- Manage key client relationships at the front end while coordinating effectively with Operations, Client Servicing and other back-end teams.

- Identify and convert incremental business opportunities within the existing client portfolio through upselling, cross-selling and solution expansion.

- Identify, develop and close new business opportunities and strategic partnerships, particularly with PayFacs, PSPs, Banks and similar entities.

- Own individual revenue and growth targets and consistently deliver against defined business objectives.

- Develop and execute strategic account management and business development plans aligned with revenue growth goals.

- Create account roadmaps, maintain a healthy sales pipeline and establish structured partnership processes for key accounts.

- Strengthen customer, channel and partner relationships to increase engagement, retention and incremental revenue.

- Proactively identify client needs, market opportunities and partnership opportunities to drive business growth.

- Ensure effective documentation of client requirements, expectations, commercial discussions and agreed deliverables.

- Ensure smooth handover and ongoing coordination with Operations and Client Servicing teams for successful implementation and service delivery.

- Monitor account performance, address client concerns proactively and identify opportunities to improve engagement and overall customer experience.

📌 Key Account / Partnership Manager (Chennai)
🏢 CredoPay
📍 Chennai