About the Role The role involves handling customer interactions, managing email and backend operations, maintaining process records, and ensuring smooth day-to-day service delivery from the client location.

Key Responsibilities

- Handle customer queries through emails and calls.
- Manage backend processes and profile updates.
- Ensure timely resolution of customer requests.
- Maintain accurate records and process documentation.
- Coordinate with internal teams for operational support.
- Adhere to process and quality standards.

Required Skills Excellent verbal and written English communication.

Good typing speed and vocabulary.

Basic knowledge of MS Excel and MS Office.

Strong attention to detail and customer-centric approach.

Ability to work in a quick-paced process environment.

Eligibility

- Graduate in any discipline.
- Experience in Customer Service, Banking Operations, BFSI, Backend Operations, Email Support, or Process Operations preferred.
- Freshers with excellent communication skills may also apply (optional, depending on your requirement).

Pay: ₹16,000.00 - ₹20,000.00 per month

Benefits

- Provident Fund

Work Location: In person

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